We cannot solve our problems with the same thinking we used when we created them.

Albert Einstein

I can solve your problem.

There is a desperate need to manage change differently. A deep knowledge of our social world and its complexity meets that need. In time, that will become the way we do things.

This creates an opportunity for visionary leaders and managers to move away from the constant disappointment and failure of an approach no longer working. It applies to all industries including health care.

The problems we deal with are more complex than before and can only be solved by engaging with them collectively. This is not the time for experts and gurus, but for mentors and facilitators, a role for which I am uniquely qualified.


The future of managing change is bringing together people to engage in conversation and dialogue for building a shared understanding of complex problems. From these conversations, solutions emerge for solving the problem in practice. My role is bringing the right people together and guiding them through the process.

Problem solver

Extensive experience of researching and solving complex problems systematically, using systems thinking and principles of complexity to arrive at creative, unique solutions.

Public speaker

Guest speaker and panelist at conferences, and panelist on live TV. I’ve given public talks, academic guest lectures, and made presentations to various audiences on health care, systems thinking, and complexity.

Insanity is doing the same thing over and over again, but expecting different results.

Narcotics Anonymous